Contact Us

To get a quote or information please use the form below and one of our agents will be happy to help you.
However should you require tech support scroll down for further information.

Do you Need Tech Support?

  • Phone Support

    If you call Morecom Ltd and press Option 2 you will get through to our happy tech support engineers who will be more than willing to talk you through some self help and hopefully fix your problem Without the need for a call out.

  • Remote Support

    If you are not techincal and need help we have various ways of remotely dialling into your phones or computers or cameras to give you the helping hand you need, this is a cheaper solution to a call out and we are often able to fix your issue this way.

  • Call Out Support

    This is for when we have tried all options and we can not fix your issue simply without coming out and seeing it first hand. We will always try the first 2 options before resorting to a call out however sometimes it is just not possible.

Remote Support Software

Troubleshooting FAQ

My Broadband Is Slow?

Have you done a speed test?
head to www.speedtest.net and if they are slower than they should be email us a screenshot and we can provide you with a full broadband test.

My Phone Says No Service What Do I Do?

Do you have internet? Are the cables in the right place?

Please check these 2 tasks, If everything looks like its ok the next step is to try a 15 minute restart and if that does not work contact us and we will help.

My Camera is being affected by light, can you help?

Yes ! We can remote into your system and check that the settings are correct for light adjustment.

My Electrical Appliance is not working correctly, what can i do?

Has it been pat tested? If not it could be faulty or dangerous, contact us straight away!